Veterinary team caring for a pet

Orange, white, and blue veterinary support

A calmer front desk for busy dog and cat clinics.

VetDesk AI answers routine calls, captures appointment details, follows up with pet parents, and sends clean summaries to your team.

24/7

Front desk coverage

1 min

Demo request

100%

Clinic rules driven

Platform

Production-ready phone support built around veterinary operations.

The experience is designed for real clinic days: ringing phones, anxious pet parents, appointment requests, refills, reminders, and follow-up tasks that need to be captured cleanly.

24/7 call coverage

Every routine client call can be answered, captured, and routed even when the front desk is busy.

Smart appointment intake

Collects the pet, concern, preferred time, contact details, and clinic-specific triage notes.

Real clinic follow-up

Helps with surgery reminders, dental drop-off instructions, refill updates, and recovery checks.

Urgent case routing

Escalates symptoms and high-priority requests using rules set by your veterinary team.

Care Teams

Built for the people caring for pets.

Warm client communication, practical clinic routing, and simple summaries your team can act on fast.

Happy dogs outdoorsCalm cat portrait

Workflows

From first ring to clinic-ready next step.

VetDesk AI can capture who is calling, which pet needs care, what the concern is, what urgency signals are present, and what your staff should do next.

New patient inquiries
Dog and cat wellness visits
Dental and surgery preparation
Prescription refill requests
Lab and referral updates
After-hours message capture

Live call summary

Bella needs a dental visit

Ready

Client: Sarah M. asked for a dental estimate and next available drop-off.

Pet: Bella, dog, existing patient.

Next step: Staff review estimate and call back today.

Contact Us

Send Broadlands Pet a VetDesk AI request.

Every contact form submission is sent to broadlandspet@gmail.com. Share your clinic details and what you want the AI receptionist to handle.

Dog receiving veterinary care